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From the user’s perspective, it is crucial to have a well-established team of top IT experts at your disposal, as it ensures the consistency and reliability of the service provided. Experienced teams have a better understanding of systems and processes, which reduces the risk of errors or interruptions. Also, experienced experts can identify and solve problems faster, which reduces downtime and increases user satisfaction. An established team can implement new technologies faster and adapt to market changes, providing customers with advanced services and innovative solutions. For Setcor, having a top expert team means also having global competitiveness, because a quality team enables it to compete not only on a local but also on a global level, attracting international clients. Today, the high expertise and experience of employees increases the trust of users in the quality of services delivered, and thus satisfied users are more inclined to long-term cooperation, which ensures the stability and growth of the company.

The IT job market faces several key challenges. The first is the lack of skilled labor, especially in specialized fields such as cyber security, artificial intelligence (AI) and blockchain technology. The second is the high rate of employee turnover, because IT specialists often change jobs for better conditions, which is a challenge for employers themselves. The third challenge is the competition of global markets, because many IT experts go to work abroad for better working conditions.

Setcor’s approach to employee retention

Setcor successfully retains its employees through continuous investment in the professional development of employees through various educations, certifications and trainings. We offer clear career paths and advancement opportunities within the company. We also provide quality working conditions, with a focus on the balance between private and business life, flexible working hours and attractive benefits. It is important to emphasize that retaining top IT experts is not only a matter of competitiveness on the market, but also of ensuring top-notch customer service. Setcor, through continuous investment in the education and development of its employees, manages to retain experts and provides high-quality services to its users, thereby creating long-term and stable business relationships. This approach not only helps to overcome challenges on the IT labor market, but also positions Setcor as a leader on the Croatian and global IT scene.