Join Setcor as an IT Technician and bring your own story to the IT World!

Are you ready to become a key member of our dynamic Technical Support Department? If you like solving IT challenges, we have the perfect position for you! You will be responsible for the security and integrity of our data, provide super fast support to our users and ensure that our IT system runs smoothly.

Wondering what to do? Read a detailed insight into the position below.

Your responsibilities include:

Administration of users' IT equipment: Take care of the functioning of our users' IT equipment
Monitoring and analysis of IT equipment: Become the guardian of our IT equipment, vigilantly monitoring its availability and intervening when necessary.
System backup and recovery: Your task is to ensure that the data is safe and available in case of problems.
Resolving security incidents: Identifying, reporting and resolving security incidents to keep our system impenetrable.
Log monitoring: Reviewing IT logs and solving problems before they become serious will also be your task.
Providing customer support: Be the first line of defense for our customers and solve their IT challenges.
Adherence to procedures and instructions: You will ensure that procedures are followed
Documentation: Your work is important, you will record the work done in accordance with the instructions
Cooperation: We work together to improve and grow our company.
Education and certification: We will make sure that you go through all the necessary education and get the appropriate certificates

Qualifications:
· You have VSC, VŠS or SSS, univ. spec., univ. bacc., mag. profession
· Computer literacy and good English come naturally to you
· You have at least one year of experience or an internship
Our offer:
· Full time, with the possibility of shift work
· Work in the Technical Support Department under the leadership of an experienced manager.
· Probationary work for 6 months, and internship for one year
An opportunity to become part of a team that is shaping the future of technical support

Personal data that can be collected for the purpose of contacting you in order to provide information about new products and services, depending on your consent, are: name and surname, year of birth, address, postal code, e‐mail, function within the company, telephone number, mobile phone number.